Do I need to make any payment or fee to use this website?
No fee is required to use our website. It’s completely free of cost. But you should be a registered member 2.
What are the top benefits of becoming an agent with landexpeditions.com?
Exceptionally user-friendly
Accessibility and client support on 24/7 basis
Instant confirmation of booking at wholesale rates
End no of tours services available online
Up-to-date information with detailed product description, clear images and location details
Detailed booking report available online
How do I register to become an agent of landexpeditions.com?
In order to register, visit our home page and click on ‘Register on the top end right side of the page. Complete the registration form and submit the details. Our verification team will call you to vertify the details provided. After the authentication process, we’ll get back to you with your login credentials which give you access to our online reservation system.
What should I do to retrieve my forgotten password?
To retrieve your password, send the mail to [email protected] Simply enter email id which you used to create your Land Expeditions account , and we’ll have your password delivered to the given email address.
What are the various services provided by Land Expeditions?
UAE City sightseeing tours
Desert safaris
Yacht and dhow cruises
Entrance passes to main touristic attractions
Transfers
Transportation
Personalized tours
How can I book Land Expeditions services?
With a few easy steps, you can search, book and confirm your bookings with To access our tour services and packages, all you need to do is to log into our website using your unique ID and password.
How far in advance should I make bookings?
This depends on your preferred tours or services’ terms and conditions. Please check with our team in case you have any doubt or need help in this regard.
Can I request for additional services on my reservation?
Yes you can, but this is subject to availability and charges also apply.
How do I know that my booking is confirmed?
When a booking is made, you’ll directly get an email confirmation to your registered account email id otherwise you can check via your booking history based and you check the status of your online booking.
What step to be taken when my booking is confirmed?
Once the booking is confirmed and payment settled, you must print the voucher. As a proof that the services have been pre-booked and payment made in advance, this voucher should be showed to the service provider at the time of tours .Without a voucher, your clients will be charged again or sometimes even denied the services.
What should I do if I am not able to access confirmation details?
This is an unlikely situation, you can always find the confirmation and vouchered details in Bookings History Panel anytime but still if you face any problem accessing your confirmation details, our technical team is at your service to troubleshoot and resolve your issues at the earliest. Drop us an email to [email protected] or give us a call on Helpline +971 4 3575457
Is it possible to cancel or amend my booking made through Land Expeditions?
Yes you can cancel the booking subject to Cancellation Terms & Conditions. In case of amendment/cancellation you will get the option of before 24 Hours/ 96 hours( based on tours) or you can directly get in touch with our team via telephone or email.
Is it possible to make booking via telephone or email?
The system supports online booking only, Booking via telephone & email are offline and can be addressed at following emails:- [email protected] / [email protected]
What should I do if I need to make a cancellation or amendment of booking?
You can cancel or amend the booking from Booking History Dash board if the booking is in Cancellation deadline. Non Refundable booking are not subject to Cancellation. Amendment is subject to cancellation policy, you need to cancel the existing booking and make new booking.
What is your cancellation / refund policy?
Please refer to our terms and conditions to get an idea about our general cancellation and refund policies. If there is any rule that overrules these conditions, we’ll be clearly mentioning it in the cancellation policy while booking a tour.
How long will it take to process refund?
Refund depends upon the cancellation policy and the service booked. Any service which is cancelled and meet the criteria of refund, an equivalent amount will be credited into the Agents Vallet immediately. This is dynamic process.
Is it allowable for my clients to speak to your team directly if they need any assistance during tour duration?
Of course, our team is ever willing to support your clients with all their concerns
What currency is the pricing listed on Land Expeditions?
The user can select the currency of their choice at the time of registration with the agent. The services will be displayed depending upon the currency selected. The portal supports multiple currency option.
How safe is my credit card information with Land Expeditions ?
In order to maintain accuracy of data and avoid unauthorized access of our client’s personal information, we make sure that all transactions are carried out through our secured server. Moreover, we utilize technical safeguard system such as encryption, socket layers, and firewalls to secure your sensitive information like credit card details.
